Privacy Policy

Last updated October 1st, 2020.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us directly at james@labikecompany.com

When you visit our website http://www.labikecompany.com (the “Website”), and more generally use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this notice we seek to explain to you in the clearest way possible the infromation we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with please discontinue use of our Services immediately. Use of our website establishes consent to our privacy policy.

This notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing, or events.

What information do we collect?

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website and may include the following:

Personal information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; billing addresses; debit/credit card numbers, and other similar information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (eg, credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy nice link here: https://www.stripe.com/privacy.

How do we use your information?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website

  • To deliver and facilitate delivery of services. We may use your information to provide you with services as requested by you.

  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you may have with the use of our services.

  • To send you marketing and promotional communications. We may use your personal information you send us for our marketing purposes if this is in accordance with your preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. Once subscribed you can opt-out of our marketing emails at any time.

Will your information be shared with anyone?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us psecific consent to use your personal information for a specific purpose.

  • Legitimate interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

  • Performance of a contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpeona.

  • Vital interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

How long do we keep your information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by the law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this prviacy notice, unless a longer retention period is required or permitted by the law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Do we make updates to this notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

How can you contact us about this notice?

If you have any questions or comments about this notice you mail email us at james@labikecompany.com.